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Abgefahren aber Okay

Right of withdrawal

No customer account required

Withdraw from your contract online

Use the prominent “Vertrag widerrufen” button at the bottom right of this website. Guest customers can use the form without signing in.

Enter your name, email address and the information identifying your order. Then confirm your declaration using the confirmation button. You do not need to provide a reason.

After submitting, you receive an acknowledgement containing your declaration details and the date and time of receipt. It confirms receipt and does not yet determine a refund.

You can also withdraw by email or post. Contact and return details are provided in the withdrawal policy below.

You may also notify us of your withdrawal by email or post. The withdrawal instructions below apply regardless of which of these methods you use.

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party nominated by you who is not the carrier, take possession of the goods. If several items from a single order are delivered separately, the period begins upon receipt of the last item.

To exercise your right of withdrawal, you must inform us

Lucas Marschall and Rene Marschall
Abgefahren aber Okay
Brunnenrasen 3
98634 Wasungen
Germany
Email: abgefahrenaberokay@web.de
Telephone: 036941 / 803656

of your decision to withdraw from this contract by means of an unequivocal statement, for example a letter sent by post or an email. You may use the model withdrawal form below, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of your right of withdrawal before the withdrawal period expires.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs. This excludes additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us. Reimbursement will be made without undue delay and no later than fourteen days from the day on which we receive your notification of withdrawal from this contract.

We will use the same means of payment for the reimbursement that you used for the original transaction, unless we have expressly agreed otherwise with you. In any event, you will not incur any fees as a result of the reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent the goods back, whichever is earlier.

You must send back or hand over the goods to us without undue delay and, in any event, no later than fourteen days from the day on which you inform us of your withdrawal from this contract, at the following address:

Lucas Marschall and Rene Marschall
Abgefahren aber Okay
Brunnenrasen 3
98634 Wasungen
Germany

The deadline is met if you send the goods before the fourteen-day period expires. You bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics and functioning.

Sealed audio recordings

For contracts for the supply of audio recordings in sealed packaging, the right of withdrawal does not apply if the seal has been removed after delivery. As long as the seal remains intact, the statutory right of withdrawal remains in place.

Your statutory rights in respect of defective, damaged or incorrectly delivered goods remain unaffected.

Model withdrawal form

If you wish to withdraw from the contract, please complete this form and return it.

To: Lucas Marschall and Rene Marschall (Abgefahren aber Okay), Brunnenrasen 3, 98634 Wasungen, Germany; email: abgefahrenaberokay@web.de

I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*):

__________________________________________________

Ordered on (*) / received on (*): ____________________

Name of consumer(s): _______________________

Address of consumer(s): ____________________

__________________________________________________

Signature of consumer(s) (only if submitted on paper): ____________________

Date: ____________________

(*) Delete as appropriate.

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Your legal guarantee rights

The complete official EU notice. On smaller screens, scroll the graphic sideways and down to read it.

Unchanged official EU notice on legal guarantee rights for goods.